Thank you for choosing Norton Healthcare and Norton Children’s!

The “N” is a guiding light toward compassionate, quality care and service. It’s why each year more than 600,000 patients come to us for health care services. You are now part of why our community looks for the N, and we’re so happy you’re here.

Our people, our promise

Our People Promise centers around a commitment to respect, quality and continuous improvement, while demonstrating stewardship, accountability and integrity. We embrace a mission to serve the community, while prioritizing the well-being of all employees.

Letter from our leadership

Welcome to the Employee Culture Guide. Whether you’re new to our organization or have been with us for some time, this guide is designed to offer useful information and support throughout your experience at Norton Healthcare and Norton Children’s.

Before you begin exploring, we want to take a moment to thank you. You help create a place of healing, a system that innovates and advocates, and a team that supports one another. The care you provide and the work you do every day are the reasons people look for the N and balloon when choosing where to receive care or build a career.

We are committed to fostering a culture where you feel supported, respected and able to grow. One where you and your team members can do meaningful work and continue developing professionally and personally.

We believe the strongest culture is built by listening. Your voice matters, and we are committed to hearing your ideas, experiences and feedback at every stage of your career. Your perspectives help shape our workplace, strengthen our culture and ensure Norton Healthcare and Norton Children’s continue to grow as places where people feel heard, engaged and empowered to make a difference.

This guide is intended to be a practical resource. Inside, you’ll find information about our onboarding experience, people‑first policies, the Norton Way principles and the teams who are here to support you along the way.

We encourage you to bookmark this guide and return to it whenever you need it. As you continue your career with us, we hope you know how much you are valued and appreciated. You are the reason there is no limit to what our care can do.

Russell F. Cox
President
Chief Executive Officer

John Hammond
Senior Vice President
Chief Human Resources Officer